Dear Friends and Colleagues,
As the summer comes to an end I would like to wish you and your family luck in the coming school year. For many of us we will be returning to our hectic schedules as school and other activities begin in full swing.
I hope you all have a safe and happy September.
Regards,
Jeff Cooper
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Emily Awbrey
As a graduate of Arizona State University with a Bachelor of Science in Geography as well as a Certificate of Geographical Information Systems, Emily is an asset to Cooper’s Project Management Team. Emily began working at Cooper in the spring of 2006.
As one of Cooper’s most recent hires, Emily is a member of a new generation of the Cooper Aerial Project Management Team. The Cooper Aerial Project Management Team has always displayed a commitment to customer service and relationship management, Cooper’s latest generation is no exception. Emily works diligently to build relationships with and serve Cooper’s clients.
Emily is an avid outdoorsperson, she enjoys camping, hiking, biking and rock climbing. She has recently spent time at Havasupai Falls, in Arizona’s Grand Canyon and Yosemite National Park and she plans to visit Zion National Park in the coming weeks. Emily’s positive attitude and commitment to customer service make her an integral member of Cooper Aerial’s Staff. Everyone at Cooper would like to thank Emily for her hard work and dedication!
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Still to Come:
We will continue our educational briefing series with a review of ortho imagery. The series is designed to help our customers and colleagues better understand the value of our service offerings thus continuing our efforts to rise to the Cooper Challenge.
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In March of last year Cooper announced that it selected SalesOutlook® to be used as the company’s new CRM. SalesOutlook® has since proven to be a powerful mechanism for successful project management but more importantly it has helped Cooper to better serve their customers. Through SalesOutlook® Cooper’s project management team has been able to record and archive all client needs and preferences. This information can later be drawn upon, in a matter of seconds, in order to provide each client with personalized customer service.
In November of last year Cooper announced the integration of a Google Box, into the company’s internal network, for use in specialized searches and the effective archiving of project data. The Google Box has made it possible for Cooper to have all projects active in the company’s centralized network for access at anytime.
More recently, the company’s development team has completed Cooper’s proprietary Job Tracking software. The software was developed to complement the functionality of SalesOutlook® in order to follow the progress of a project from survey to compilation in the most efficient manner possible.
Through the integration of SalesOutlook® with Cooper’s own Job Tracking software and the company’s Google Box, Cooper Aerial has streamlined the project process. The entire Cooper Aerial staff works tirelessly to improve upon current practices and processes, this is yet another example of Cooper’s ongoing commitment to raise industry standards.
Click Here to read the full length press release on Cooper’s purchase of the Google Box.
Click Here to read the full length press release on the SalesOutlook Integration.
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Understanding and Defining Project Limits
One of the most important elements of a successful product is establishing and understanding project limits. In a perfect world a client would be able to provide either digital boundaries, assessor parcel numbers (APN) or township section ranges for every project. In order to avoid cost or scheduling issues we recommend that our clients take these steps to ensure that they are pleased with the end product.
Defining Limits vs. Boundaries
Review the Limits
In order to properly map a project it is often necessary to map areas outside of the property boundaries. For this reason, the actual parameters of the mapping areas must be determined. These parameters are called limits.
Before beginning a project the client is provided with a project layout which also outlines the project boundaries and the aerial targets. In some cases the project boundaries are over looked during the clients’ review process. When this happens there can be discrepancies in the mapping area, leading to additional work, which can be time consuming and expensive. For this reason we encourage our clients to review both aspects of the project meticulously, and to ask questions when in doubt.
Plan for Future Projects
At times clients come to us to request that we map an area and they have plans to map surrounding areas in the future. In these cases we like to encourage our clients to consider having the entire area flown at once. The extra images can be archived until they are needed, saving time and money in both the mapping and survey elements of the project. When the client is then ready to have the other portion(s) mapped the images can easily be accessed through our Google Box and the mapping process can begin.
We are always pleased to help our clients avoid possible problems at the beginning of a project in order to ensure the end product exceeds their expectations. Whether you are one of our valued customers or one of our competitors' we urge you to consider these recommendations before you begin your next aerial mapping project.
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The Cooper Ground Target Workshop
Plans are still underway for the first Cooper Aerial Ground Target Workshop to be held in Phoenix in late October. The workshop will cover: proper panel placement strategies, panel construction types and the subsequent longevity of the panel, the cost of a destroyed panel, and the steps required to determine an adequate photo id.
Because the workshop will take place in the field, we are planning for late October to avoid the heat. Look for more information to come in next month’s newsletter, we hope to see you there!
The workshop will be lead by our very own Rick Bunger, RLS. Join us to learn how proper ground control can make the difference in the success of a project.
Examples of good panels |
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